Kingston says the new visitor access process is a proactive safety measure and not in response to a specific threat.
Kingston residents and visitors will notice a new check-in process when entering City Hall beginning Tuesday, July 28.
During regular business hours, all visitors will report to the front reception desk for a brief check-in before being directed to their destination. Signs will guide visitors to the reception area.
People visiting public service areas, including the Payment Centre and Elections Office, can continue to those locations after checking in. Visitors attending meetings or conducting business in non-public areas will be met and escorted by City staff.
Tourists and self-guided visitors can still access designated public areas after checking in. Organized tours and groups attending meetings, events or civic activities must also report to the reception desk.
The city says the new process follows a third-party threat risk assessment and ongoing workplace health and safety planning. Officials say it is a proactive measure and is not being introduced because of any specific incident or threat. City Hall remains open to all visitors.
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